IT Manager

Job Summary

The ICT Manager is responsible for planning, managing, and overseeing the organization's information and communication technology operations. The role ensures the availability, security, and reliability of ICT infrastructure while driving digital transformation initiatives and supporting business continuity across the organization.

Key Responsibilities

• Lead ICT strategy, policies, budgets, and continuity plans.
• Manage infrastructure, networks, servers, connectivity, and hardware.
• Oversee cybersecurity, data protection, access control, and ICT risk.
• Manage helpdesk support, system upgrades, and digital transformation initiatives.
• Ensure backups, disaster recovery, and business continuity.
• Oversee ICT assets, vendors, CCTV, biometrics, and access control systems.

Educational Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.

Experience

• Minimum of 7 years of ICT experience, including at least 3 years in a management role.
• Experience in multi-branch retail, FMCG, or distribution environments is preferred.

Professional Certifications

• CCNA, Microsoft, ITIL, CompTIA, or cybersecurity certifications are an added advantage.

Required Skills and Competencies

• Strong ICT infrastructure and network management skills.
• Knowledge of cybersecurity, data protection, and ICT risk management.
• Experience in disaster recovery and business continuity planning.
• Vendor and ICT asset management skills.
• Strong leadership and project management abilities.
• Excellent analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Ability to drive digital transformation initiatives.

Skills Required:

• Computer / Software / It / Data