IT Support

Summary

We are a fleet management company looking for a dynamic IT professional. The ideal candidate should have excellent communication skills and knowledge of maintaining an online system.

Job Description

System Support and Maintenance

• Observe transmission states of all vehicles under the Company’s system. Report any irregularities.
• Monitoring of system functionality and operations, to make sure that the Company’s system is always running to its full capacity.
• Knowledge of PCBs required.

Communication

• As an IT support Officer you should be able to communicate with clients effectively:
• Follow up on any vehicle transmission-related issues observed on the system following the proper channels.
• Guide clients and any other end user on how to navigate the monitoring platform and also ensure every client has access.
• Send reminders to clients on certificate expiries.

Reporting

• Prepare weekly and monthly reports. This requires good knowledge of Microsoft Office Packages.
• Generate System reports that will guide in monitoring transmission states of the vehicles and general performance of the system.
• General IT Support
• Provide support in the office, handle issues with computers and their accessories, as well as internet-related issues.
• Assist in the acquisition of office Items from vendors, more so, technical accessories.
• Perform other tasks as may be assigned by the head of IT or requested by staff.

Additional

• Willing and able to learn new concepts fast.
• Knowledge of databases and being able create added advantage

Requirements

• Diploma and hands-on experience in softwares
• At least 2 years of experience

Skills Required:

• Computer / Software / It / Data