Office Administrator & Reservations Coordinator

Job summary

We are seeking a proactive and detail-oriented Office Administrator & Reservations Coordinator to join our team. The ideal candidate will be responsible for managing daily office operations while also handling client reservations. This dual-role position requires excellent organizational skills, a customer- first attitude, and the ability to multitask in a dynamic environment.

Job Descriptions & Requirements

Key Responsibilities:

• Oversee general office administration, including filing, correspondence, and supplies management
• Coordinate and manage client reservations efficiently and professionally
• Handle incoming calls, emails, and walk-in inquiries related to reservations or administrative needs
• Maintain up-to-date records of bookings, payments, and schedules
• Prepare reports and assist with invoicing and other basic financial tasks
• Support management with scheduling, meeting coordination, and general office support
• Ensure the office environment is well-organized and conducive to smooth operations

Requirements:

• Diploma or degree in Business Administration, Hospitality Management, or a related field
• 3 to 5 years of experience in office administration and/or reservations
• Proficiency in MS Office Suite and reservation management systems
• Strong communication and interpersonal skills
• Ability to prioritize tasks and work with minimal supervision
• High level of integrity, discretion, and attention to detail

Skills Required:

• Accounting / Finance
• Customer / Service / Secretarial
• Hr / Public / Admin
• Sales / Marketing / Business / Management