Operations Officer

Role Overview

The Operations Officer is responsible for coordinating and supporting the company’s day-to-day operational activities to ensure efficient, compliant, and cost-effective delivery of projects and business operations. The role oversees sourcing of goods, services and works, logistics and transport, facilities and asset management, auxiliary works coordination, and project close-out and handover, ensuring smooth office operations and timely project execution in line with the Company’s strategic objectives.

Key Duties & Responsibilities

• Coordinate day-to-day operational activities and support the implementation and continuous improvement of operational procedures and SOPs
• Oversee transport and logistics operations, including supervision of drivers, vehicle scheduling, usage and compliance
• Coordinate sourcing of goods, services and works, including supplier identification, cost evaluations, preparation of purchase orders, contracts, TORs and service agreements
• Manage supplier, contractor and service provider relationships, including performance monitoring and issue resolution
• Coordinate and oversee auxiliary works for land, water and real estate projects including access roads, drainage, fencing and utilities
• Conduct site inspections, monitor progress, identify risks or defects and ensure proper documentation and handover
• Coordinate project close-out and handover processes, including verification of completed works and documentation
• Coordinate facilities management, office administration, inventory control and asset management
• Ensure compliance with internal policies, financial procedures and applicable laws and regulations
• Prepare operations and expenditure reports and support internal and external audits

Qualifications & Experience

• Diploma in Building Construction, Civil Engineering, Facilities / Property Management or a related technical field
• Additional training or certification in Operations Management is an added advantage
• Minimum of 3 years relevant experience in operations, facilities management or a related role within the real estate industry
• Demonstrated experience managing suppliers, contracts, service providers and internal operational processes
• Valid driving licence with practical driving experience

Skills Required:

• Civil / Engineering / Cotm
• Sales / Marketing / Business / Management
• Social / Science / Project / Management / Development