Product And Commercial Lead

Position Summary

The Product and Commercial Lead will drive commercial growth, revenue quality, and product value creation across the NICHE cluster department. The role focuses on product development, strategic partnerships, solution-led pitching, and cross-selling, positioning the brand as a premium experiential brand. This senior role emphasizes margin discipline, deal quality, and sustainable long-term growth.

Key Responsibilities

Product & Portfolio Development

• Design, develop, and commercialize sports-led and experiential products for schools, corporates, groups, and FIT clients.
• Develop event-driven and calendar-based offerings aligned to major global and regional sporting events.
• Own product costing, pricing strategy, and margin performance.
• Continuously innovate and enhance product value through bundling and strategic partnerships.

Revenue Growth & Commercial Pitching

• Lead high-impact, solution-led pitching to schools, corporates, and institutional clients.
• Structure complex, multi-product commercial proposals.
• Drive sustainable revenue growth with a strong focus on profitability and deal quality.

Partnerships & Ecosystem Development

• Build and manage strategic partnerships with sports bodies, hotels, airlines, DMCs, and experience providers.
• Negotiate commercial terms that improve access, differentiation, and performance margins.

Cross-Selling & Value Creation

• Maximize cross-selling across ticketing, travel, team building, incentives, and experiential products.
• Increase client lifetime value and average deal size.
• Position NICHE as a trusted strategic partner for experiential solutions.

Strategic Input & Market Intelligence

• Work closely with the General Manager – NICHE on commercial strategy and growth initiatives.
• Monitor market trends, competitor activity, and emerging experiential opportunities.

Minimum Requirements

• Bachelor’s degree in Business Administration, Tourism, Marketing, or a related field.
• 6–10+ years’ experience in sports travel, experiential travel, premium leisure, or hospitality-led product development.
• Demonstrated experience working with schools and/or corporate clients, as well as building and selling high-value, multi-component hospitality or experiential products, is essential.
• Demonstrated team player and team leader skill set with at least 3-5 years’ experience in a team management role.
• Strong commercial negotiation, presentation, and stakeholder management skills.
• Proficiency in Tour Plan, CRM systems, and Microsoft Office Suite.

Skills Required:

• Accounting / Finance
• Hotel / Tourism
• Sales / Marketing / Business / Management
• Sport / Science / Physical