Sr. Manager, Quality Assurance

About the role:

As a Quality Assurance Engineer at Ezra, you will play a pivotal role in maintaining the quality of our software products. This hands-on role requires a dedicated individual with a strong interest in quality assurance and testing methodologies. You will collaborate with cross-functional teams, partners, and other stakeholders to ensure the delivery of high-quality, reliable, and scalable solutions that drive business success and meet our customers' needs. Reporting to the Senior Manager Quality Assurance, you will significantly impact our projects and organizational growth

Key responsibilities:

• Develop comprehensive test assets: Create detailed, structured, and traceable test plans, test cases, and methods of procedure (MOPs) for production deployments
• Execute thorough testing cycles: Perform regression, smoke, exploratory, and functional testing across both user-facing applications and backend services before every deployment
• Maintain and expand automation coverage: Execute, maintain, and enhance automated tests for frontend and backend systems, ensuring stable and scalable CI/CD pipelines
• Strengthen CI/CD quality gates: Contribute to continuous integration and deployment initiatives, optimizing automated test execution, reporting, and quality checks
• Drive defect lifecycle management: Collaborate with Operations, Product, and Engineering teams to identify, document, triage, and track defects through to resolution
• Review project documentation: Evaluate BRDs, TADs, and related artifacts; provide clear, timely, and actionable feedback before, during, and after implementation
• Ensure high test coverage: Continuously review, update, and refine test cases in our designated test management tool to maintain accuracy and relevance.
• Monitor post-production performance: Track in-market metrics, identify anomalies, and support fast incident response and post-deployment validation
• Own the QA lifecycle of features: Take responsibility from test design through development, launch, monitoring, and operational readiness
• Engage in technical discussions: Participate confidently in conversations about architecture, design decisions, APIs, and algorithms that impact quality
• Understanding of how the work you are doing fits into the bigger picture
• Solving routine problems in your area and understands how to work with other teams

Qualifications and Experience:

• Bachelor’s degree in computer science or related field
• At least 4 years’ experience as a QA Engineer

Preferred Qualifications:

• ISTQB
• Relational database knowledge
• Automation

The ideal candidate is someone who has:

• QA mastery. Knowledge of various testing methods, strategies, and tools.
• High attention to Detail: Ability to identify discrepancies and ensure the software meets the required standards.
• Analytical mindset: Strong problem-solving skills to identify issues and determine their root causes.
• Clear communicator: Effective verbal and written communication to collaborate with team members and stakeholders.
• Technical proficiency: Familiarity with programming languages such as Java or JavaScript, and working knowledge of relational databases such as SQL and PostgreSQL.
• Automation experience: Understanding of automation testing using, but not limited to, Selenium, JUnit, Cucumber or similar frameworks.
• Version control confidence: Demonstrable familiarity with version control systems such as Git, BitBucket, etc.
• Team-first mindset: Ability to work effectively within a team and contribute to collective goals.
• Adaptability: Willingness to learn new technologies and adapt to changing requirements.
• Time Management: Ability to manage time effectively to meet project deadlines.

Skills Required:

• Computer / Software / It / Data